Frequently Asked Questions

A standard car wash is a quick cleaning of the car's exterior, focusing on removing loose dirt. A car detailing service is a much more thorough, top-to-bottom cleaning of the vehicle, both inside and out. It involves deep cleaning, restoring, and protecting all surfaces. Detailing goes beyond a simple wash to enhance and preserve your car's appearance and condition.

For the best results, we recommend you remove all personal items and valuables from the car's interior, including the seats, boot, side pockets, and console area. Any rubbish left in the car will be disposed of. When you drop off your car, please take a moment to point out any pre-existing damage or specific areas you would like us to focus on.

The time required depends on the service package you choose and the condition of your vehicle. A basic interior or exterior detailing service can take a few hours, while a full detailing package (interior and exterior) may take up to a full day. We will provide you with a more accurate time estimate when you drop off your car.

Our pricing is based on the time and labour required to clean a vehicle. If your car has excessive dirt, heavy soiling, or requires specialized cleaning, it may need more time than a standard wash. In such cases, a soiling surcharge may apply. Our on-site manager will always discuss any additional charges with you and get your approval before we begin the service.

While we do accept walk-in customers, we highly recommend booking an appointment to guarantee a slot and avoid waiting. This allows us to prepare for your vehicle and ensure you receive our full attention. You can book by calling or messaging us on this number (+254 759 011 445).

At Kars&Qarpets Detailing Center, we use a range of professional-grade, pH-balanced, and biodegradable products specifically designed for automotive use. These products are safe for your car's paint, leather, fabric, and other surfaces. We prioritize using high-quality products to protect your vehicle and deliver the best possible results.

These are all steps in our exterior detailing process.

Buffing uses an abrasive compound to remove minor scratches, swirl marks, and oxidation from the clear coat. It's a more aggressive process to correct paint imperfections.

Polishing is a less aggressive process that refines the paint surface, giving it a smooth, glossy finish. It's often done after buffing to restore the paint's clarity and shine.

Waxing is a protective coating applied to the paint after it's been cleaned and polished. It doesn't correct imperfections but creates a protective barrier against UV rays, dirt, and water, while giving the car a deep shine.

Yes, we offer professional engine bay cleaning as part of our comprehensive detailing packages. Our trained technicians use a gentle, low-pressure process and specialized degreasers to safely remove dirt, grease, and grime. We take great care to protect all sensitive electronic components and wires before and during the cleaning process. This service not only improves the look of your engine but can also help with heat dissipation and easier leak detection.

You can reach us via phone or WhatsApp at +254 759 011 445. You can also send us an email at info.karsandqarpets@gmail.com.